Refund Policy

Thank you for choosing our shop! We value your satisfaction and aim to provide the best possible experience. Please read our refund and return policy carefully:

Made-to-Order Products

All our products are made to order, making each piece unique and specially crafted for you. Because of this, we cannot accept returns or exchanges if the wrong size, color, or design was selected, or if you change your mind.

Returns or exchanges will only be considered under exceptional circumstances and reviewed on a case-by-case basis.

We appreciate your understanding and encourage you to double-check your order details before completing your purchase.

Damages and Issues

We kindly ask that you inspect your order as soon as it arrives. If you receive a defective, damaged, or incorrect item, please contact us immediately so we can address the issue. Please note that we cannot process claims submitted more than 14 days after delivery.

Refunds

For orders that qualify for a refund, you will be notified once the review process is complete. Approved refunds will be processed within 10 business days and returned to your original payment method. Please allow additional time for your bank or credit card provider to post the refund.

If you haven’t received your refund after 15 business days, please reach out to us at support@feelinbetter.com for further assistance.

For further assistance, please contact us at support@feelinbetter.com with your order details and any required photos. We’re here to help resolve any issues as quickly as possible!

We appreciate your understanding and thank you for your support!